GUIDANCE You got an out-of-control situation on your hands. On a good day you have either already prevented it or you are vacuuming up the pieces and putting things back. On a not-so-good day, it gets to you and you are overwhelmed. Today, you are the one who wades into the mess and is picking up the pieces and putting the puzzle back together. It's all (or almost all) about the mentality, the attitude. Muggers pass you by when you are in the mood to fight – ever notice that? Confidence you c...
