GUIDANCE     Isn't it wonderful when you're mad at yourself and/or mad at the world, and someone comes along and gives you a hug? And don't you think those stern individuals who challenge us to raise our personal standards also deserve our effusive praise? If you can clearly state what you want to receive from us, you are more likely to get it from us. The best gift is the treat a person won't buy for himself. Motivate workers by demanding much and rewarding accordingly. If you have a mama who p...